The Institute of Personnel Management (IPM), Sri Lanka’s premier professional body in HRM, is happy to present yet another Corporate Etiquette Training session by well-known trainer Kumar de Silva.
“Corporate Etiquette isn’t just about holding a glass of whisky or wine at a cocktail, or eating with a fork and knife at a business meal. It’s much more than that. My sessions immerse the participants in a 360 degree head-to-toe experience which is both vertical and horizontal. To me, they are all unofficial Brand Ambassadors of the organisations they work for and thus their behaviour and every move are of critical importance” says de Silva.
Corporate employees are constantly being challenged by the rapidly changing needs of the business environments they function in. “It is thus of critical importance that the staff of every organisation is endowed with finely tuned soft skills to enable them to stand out tall and be the envy of their peers”, de Silva added.
This session is primarily targeted at all those employees who come into direct contact with customers and the public. The course content is home-grown and specially crafted with a very strong Sri Lankan flavour in an international context, and consists of five detailed and interactive segments – General Corporate Etiquette, Hygiene & Grooming, Cocktail Protocol & Wining/Dining, Effective Communication Skills and The International Travel-Savvy Passenger.
“We’re happy to have de Silva on board as he shares his wide ranging experiences, gained both in Sri Lanka and in France, to help corporates boost their confidence, strengthen their social performance levels and charter their personal role in the journey to success”, stated Dyan Seneviratne ,CEO of IPM Sri Lanka.
The Institute of Personnel Management [IPM], established in 1959, is a professional body affiliated to the Asia Pacific Federation of Human Resource Management Association. IPM primarily focuses on the raising of professional standards in Human Resource Management and Development and is considered to be a pioneer in Human Resource Management profession.
IPM continues to be in the forefront by adding value to the business fraternity by means of delivering cutting-edge educational and informative programmes that revolve around a multitude of subjects such as Youth Leadership, Job Deliverables and Emotional Intelligence, Public Speaking and more recently on Corporate Etiquette. More details on this could be found on IPM’s website: www.ipmlk.org.
Knighted by the Government of France as “Chevalier dans l’Ordre des Arts et Letters’, de Silva (www.kumardesilva.com) is also a veteran Public Relations and Media Consultant.
Chandima Pinsiri, Institute of Personnel Management Sri Lanka (Inc) Mobile: +94 777-802901
Kumar de Silva. M: 0777 379 973